Power or electricity outages can happen for different reasons, in this post we will detail them and explain what to do in each case.
The reasons why the electricity supply can suffer cuts are the following:
- Cut-off due to non-payment: after the non-payment of invoices, the supply may experience a cut-off.
- Cut-off due to breakdown in your house or building: sometimes an accident or incident may have occurred in your home that directly affects you or your neighbours in the building.
- Outage scheduled by the distributor: this type of outage can occur when the distribution company plans to make changes or improvements to the networks.
- Outage due to breakdown in the transportation network: sometimes due to weather conditions or overloads there may be cuts that will be solved by the distributor.
Know what to do in each case of a power outage
– If it is about non-payment of bills, the safest thing is that the company through which you contract your energy has notified you of the non-payment. In this case, you should contact them to send them the payment.
– If it has occurred due to a breakdown in your house or building, check whether it is by uploading the automatics of the electrical panel of your home or it may be something else that an electrician could solve.
– Finally, if the outage affects several areas near you, it is a scheduled outage or a network failure.
To solve this problem, you will have to contact your DISTRIBUTOR company. You will find it at the bottom of all your Energy Nordic bills, it is likely that you have Iberdrola‘s distribution services or Endesa and from these links, you can access the information about the power cuts of each company, as well as their telephone numbers. They will be in charge of solving power outages, either due to a breakdown or previously scheduled.
If you want or need to read more about this topic, follow the link HERE and you will be able to access more information about power cuts, different types and what to do at home in case of power cuts.